Client relationships

Providing the highest quality of work, timely service and creating great relationships are at the centre of what we do.

Client focused

This is at the heart of our firm. We apply all skills developed though our interactions with each other to provide clients with a bespoke, personal service. The trust our clients have in us and the high quality of work and service we provide mean our relationships with them grow and develop over time and are mutually rewarding. We understand our clients and their businesses. We are unconflicted and provide an all-encompassing service, taking ownership and advocating for our clients.

 

Quality work for all clients

We take care to ensure that any work produced for our clients is constantly high quality. We strive to ensure that we are accurate, timely, consistent, efficient and dependable, all combining to provide a quality of service that is appreciated by our clients. Our clients are reassured that their affairs are in the best possible hands.

 

Timely work for all clients

We manage projects to ensure timely provision of services to meet clients’ goals. We oversee compliance matters so clients do not have to worry that statutory deadlines are met. By taking ownership and concentrating on ensuring deadlines are consistently met we have a solid foundation of trust with clients.

 

Regular, open and honest communication with clients

We adopt a friendly, professional and proactive approach to our interactions. Our clients’ trust in us is based on and enhanced by our communication with them. We maintain an open dialogue throughout the work we do using language which is clear, concise and jargon-free and are upfront and honest about costs. We are led by our clients in terms of how much detail and how frequently they want communication and we stick to those deadlines.

 

Added value

We support our clients, helping them to develop and grow their businesses. We offer a wide range of business support, tax, advisory and finance services. We draw on all the skills and qualities of our team to offer clients the experience and continuity, as well as the new ideas and direction, that they expect.

Precision with personality

Let us take your worries away

Our people are what really make us stand out. The Lewis Golden team is made up of brilliant individuals with a wealth of experience and a sharp focus on the work they do.